Privacy Policy
Last Updated: October 2025
1. Overview
This Privacy Policy explains how SKeye Optometry (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, book an appointment, or receive services.
We are committed to maintaining your trust by protecting your personal and medical information and using it only as permitted by law.
2. Who We Are
Optometry & Vision Services are provided by Opto Bar Optometric, Inc., owned by Dr. Lilan Le, OD.
Aesthetic & Medical Services are provided by LeBae, under the supervision of Neal Kumar, MD, Dermatologist.
Both entities share a commitment to your privacy and confidentiality in accordance with HIPAA and state medical privacy laws.
3. Information We Collect
We may collect the following types of information:
A. Personal Information
Name, address, phone number, email address, and other contact details provided when booking appointments, subscribing to newsletters, or completing forms.
B. Health Information
Medical history, prescription details, images, or data collected during exams, consultations, or treatments.
This information is considered Protected Health Information (PHI) and is safeguarded under HIPAA where applicable.
C. Payment & Billing Information
Payment details for processing transactions. We do not store full credit card numbers after payment is completed.
D. Website & Technical Data
Non-identifiable information such as browser type, IP address, pages visited, and time spent on site, collected via cookies or analytics tools.
4. How We Use Your Information
We use your information to:
Schedule and manage appointments.
Provide medical or aesthetic services safely and effectively.
Maintain accurate medical and treatment records.
Communicate with you regarding your care, reminders, and updates.
Process payments and manage accounts.
Send educational, promotional, or service-related updates (you may opt out anytime).
Improve our website, services, and patient experience.
5. How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
Patient health data is stored securely in HIPAA-compliant electronic medical record systems.
Access to PHI is restricted to authorized personnel directly involved in your care or administrative processes.
Sensitive data transmitted online is encrypted via SSL (Secure Socket Layer) technology.
6. Sharing of Information
We do not sell or rent your personal information.
We may share limited data under the following conditions:
With licensed providers or staff directly involved in your treatment or care.
With third-party vendors who assist with scheduling, billing, or communications (all of whom are required to maintain HIPAA or privacy compliance).
When required by law, subpoena, or government regulation.
To protect patient safety or prevent fraud, harm, or illegal activity.
7. Cookies & Online Tracking
Our website uses cookies to enhance your browsing experience and gather anonymous analytics data (e.g., page traffic, engagement).
You may disable cookies through your browser settings; however, certain features of the site may not function properly without them.
8. Text & Email Communications
By providing your phone number or email, you consent to receive appointment reminders, confirmations, and promotional communications.
You can opt out of marketing communications by clicking “unsubscribe” or replying “STOP” to SMS messages.
9. Third-Party Links
Our site may contain links to other websites (such as booking portals, social media, or affiliates).
We are not responsible for the privacy practices or content of these external websites. Please review their individual privacy policies before providing personal information.
10. Your Rights
Depending on your location and applicable laws, you have the right to:
Access or request a copy of your personal or health data.
Request corrections to inaccurate information.
Request that we delete or restrict the use of your data (unless required for legal or medical purposes).
Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at hello@optobar.com.
11. Data Retention
We retain records for the minimum period required by law or for as long as needed to fulfill service obligations.
Optometry and medical records are maintained in accordance with state and federal healthcare record retention requirements.
12. Children’s Privacy
We do not knowingly collect personal data from individuals under 13 without parental or guardian consent.
If you believe we have inadvertently collected such data, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect new practices, legal requirements, or service offerings. Updates will be posted here with a revised “Last Updated” date.
14. Contact Us
For privacy-related questions, requests, or concerns:
📧 hello@optobar.com
📍 SKeye — Los Angeles, California
📞 213-221-0552